Installation & Setup
We configure your Bitrix24 from scratch: initial setup, data migration from spreadsheets or other CRMs, server and security settings, and role-based access so everyone sees only what they need.
We bring order to your business with Bitrix24
From CRM chaos to clear processes — we implement and customize Bitrix24 for European teams. Cloud or on-premise. GDPR-ready.
What We Do
Full-cycle Bitrix24: installation, customization, automation, integrations, and custom development.
We adapt Bitrix24 to your processes so your team can work in one place — without switching between tools.
Customization
We align Bitrix24 with your workflows: custom fields and pipelines, branded interface, and processes that match how your sales and operations teams actually work.
Technical Support
Ongoing help when you need it: quick answers, diagnostics, updates, and best practices so your Bitrix24 stays stable and up to date.
Training & Consulting
We train your team on Bitrix24 and advise on structure and processes so adoption is fast and usage is effective from day one.
Automation
We design and set up automation for sales, marketing, and internal workflows so repetitive tasks run on their own and your team can focus on decisions.
Integration
We connect Bitrix24 with your existing systems: ERP, email, telephony, e-commerce, or custom apps via API, so data flows in one direction and stays in sync.
Application Development
We build custom modules, mobile extensions, and portal add-ons on top of Bitrix24 when out-of-the-box features are not enough for your business.
Why Bitrix24
One platform for CRM, projects, and communication
Bitrix24 gives you CRM, tasks, projects, chat, and documents in one place. You can start free and scale as you grow, with options that fit European requirements.
- All-in-one
- CRM, projects, tasks, chat, and documents in a single workspace.
- Free plan
- Unlimited users on the free plan so the whole team can try it.
- Cloud or on-premise
- Choose cloud hosting or install on your own servers in the EU.
- Automation
- Built-in automation for sales, marketing, and workflows.
- European presence
- Data centres and support options for European businesses.
- GDPR-ready
- Tools and settings to help you meet GDPR and data protection needs.
Why Work With Us
Your Bitrix24 partner focused on Europe
We are a Bitrix24 Partner and specialise in implementation and customization for companies in the EU and UK. We take care of setup, training, and support so you get a system that fits your business.
- Bitrix24 Partner
- Official Bitrix24 Partner with direct access to updates and support.
- Europe-focused
- We work in European time zones and understand local compliance and practices.
- Custom development
- We build custom modules and integrations when standard features are not enough.
- Full service
- From installation and customization to training and ongoing support.
- Clear process
- Structured steps from consultation to go-live and beyond.
- Proven experience
- Successful implementations across different industries and company sizes. From SMEs to larger teams across EU and UK.
What Our Clients Say
Real feedback from companies we have helped with Bitrix24
They set up our CRM and pipelines in a few weeks. Our team actually uses it every day now. Support is fast and always helpful. The automation they built saves us hours every week.
We needed Bitrix24 to match our sales process. They understood our workflow and delivered exactly that. Training was clear and practical. Our sales team adopted it faster than expected.
From the first call to go-live, everything was on schedule. We now manage leads, deals, and projects in one place. The integration with our ERP system works flawlessly. Highly recommended.
Success Stories
Real results from Bitrix24 implementations — metrics, challenges, and outcomes
B2B Services Company: From Spreadsheets to Automated CRM
A growing B2B services company with 25 employees was managing leads and deals in spreadsheets and email. Sales reps couldn't track follow-ups, managers had no visibility into pipeline, and closing rates were declining.
What We Did
We implemented Bitrix24 Cloud with custom pipelines matching their sales stages, automated lead assignment and follow-up reminders, integrated email and telephony, and set up dashboards for real-time pipeline visibility.
45%
Increase in closed deals
60%
Reduction in admin time
3 weeks
Time to full adoption
Before
- Leads tracked in spreadsheets
- No visibility into sales pipeline
- Manual follow-up reminders
- Email and CRM disconnected
- No reporting or analytics
After
- All leads in centralized CRM
- Real-time pipeline dashboards
- Automated follow-up workflows
- Email and calls logged automatically
- Weekly performance reports
E-commerce Business: Streamlined Operations and Customer Management
An e-commerce company with 40 employees was using separate tools for CRM, project management, and customer support. Customer data was scattered, order tracking was manual, and team communication happened across multiple platforms.
What We Did
We deployed Bitrix24 on-premise (EU data center), integrated it with their e-commerce platform via API, created custom workflows for order processing and customer support, unified team communication in one chat, and set up automated customer journey tracking.
35%
Faster order processing
50%
Improvement in customer satisfaction
2 months
ROI achieved
Before
- Customer data in 3 different systems
- Manual order status updates
- Support tickets via email only
- Team chat in separate app
- No customer history visibility
After
- Unified customer database
- Automated order status workflows
- Integrated support ticket system
- Team chat and projects in one place
- Complete customer journey tracking
How We Work
A clear path from first contact to a running system and ongoing support
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1
Consultation
We discuss your goals, current tools, and processes. You get a clear picture of what Bitrix24 can do and what we recommend for your case.
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2
Planning
We agree on scope, timelines, and deliverables. You see the plan before we start so there are no surprises.
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3
Implementation
We set up and customize Bitrix24: data migration, pipelines, automation, and integrations according to the plan.
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4
Training
We train your team so they can use the system confidently from day one. Materials and follow-up Q&A are included.
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5
Support
After go-live we stay available for questions, fixes, and improvements. You can extend support as your needs grow.
Why Contact Us?
- Free consultation and project assessment
- Response within 24 hours
- 8+ years of Bitrix24 expertise
- Support in English, Spanish, and Russian
- GDPR-compliant solutions for EU businesses
Email
b24@msite.top
Phone
+34 614 33 27 85
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